Buena Mano Privacy Notice
When you access Bueno Mano website or its electronic platforms, you consent to the collection, use, processing, and disclosure of your information, including personal data, in accordance with the BPI Data Privacy Statement and this Privacy Notice.
What We May Collect From You
Your access to Bueno Mano may require you to provide information, including personal data, to enable the Bank to verify your identity as well as the representatives you have designated as having the authority to perform acts on behalf of the company/business including the authority to give instructions and to sign electronically, your login credentials to your Bueno Mano account and to authenticate your transactions in order to legally bind you thereunder. When you submit an offer or interact with our employees, authorized representatives, agents and service providers in the course of availing the Bueno Mano products and services, we may also collect information that you may purposely provide to us, including :
We may, as and when necessary, seek to verify or augment these information with third party entities including government, tax authorities or courts of competent jurisdiction, employers (where applicable), service providers and business partners and, in the process gain additional information about you.
We may also collect, use and keep your personal opinions or comments made known to us via feedback, complaints or responses to surveys or any other interaction that you had with our employees, authorized representatives, agents and service providers.
How We Use Your Information
We use the information collected to process your transactions and perform our legal obligations on the Bueno Mano products and services which you have availed. These include, but are not limited to, the following purposes: to approve, facilitate, administer and process applications and transactions;
How We May Share Your Information
We may share your information, including personal data, with members of the BPI Group of Companies, any of their subsidiaries and affiliates, successors and assigns, and third parties (service providers, business partners such as brokers) under an obligation of confidentiality and information security.
Further, if you are, become or apply to become a client of BPI, or any of its subsidiaries and affiliates, successors and assigns, the subsidiary/ies and affiliate/s concerned have the option, but not the obligation to, rely upon, use, and share your relevant personal and/or account information for any of the following purposes:
We wish to assure you that we do not and will not, sell personal data to any third parties. All our engagements with third parties shall be fully compliant with our obligation of confidentiality imposed on us under applicable agreements and/or terms and conditions or any applicable laws that govern our relationship with you.
How We Protect Your Information
We fully recognize the value of your information, including personal data, particularly as it may include sensitive personal information such as your gender, government-issued IDs, etc. Appropriately, we strive to maintain the confidentiality, integrity and availability of your information, including personal data, by employing physical, technological and procedural safeguards. We train our employees to properly handle your information. Whenever we engage service providers or licensed real estate brokers to provide services for us, we require them to protect your information aligned with our own security standards.
How Long Do We Keep Your Information
Your information, including personal data, shall be retained for as long as the purpose for which it was collected, and such other purposes that you may have consented to from time to time, remains in effect until such time as it is no longer required nor necessary to keep your information for any other legal, regulatory or business purposes.
You Have Rights as Data Subjects
In respecting your rights as data subjects, where applicable, you may opt to tell us:
How To Contact Us
For any queries, clarification or requests on any aspect of the BPI Data Privacy Statement and this Privacy Notice, the exercise of your rights pertaining to your information, including personal data, or to provide feedback that you may have about our processing of your information, please visit our Head Office at the G/F BPI Buendia Center 360 Sen. Gil Puyat Ave., Makati City or at the nearest Retail Loans Centers located in the provinces or get in touch with our Customer Care at 8580-3158 or +63 (927) 133-6086. You may also email us at [email protected].
Data Protection Officer
Bank of the Philippine Islands
Tower One, Ayala North Exchange
6796 Ayala Avenue corner Salcedo
Legaspi Village, Makati City 1226
Changes to Our Privacy Statement
We may modify or amend this Privacy Notice from time to time to keep up with any changes in relevant laws and regulations applicable to us or how we collect, use, protect, store, share or dispose of your information, including personal data. Any relevant updates will be posted on our website.
Personal Information/Data- refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.
Sensitive Personal Information/Data- refers to personal information:
BPI subsidiaries and affiliates- members of the BPI Group of Companies, such as, but not limited to, Ayala Plans, BPI Asset Management and Trust Corporation, BPI Capital Corporation, BPI Century Tokyo Rental Corporation, BPI Direct BanKo, BPI Europe, BPI Express Remittance Center, HK, BPI Forex Corporation, BPI International Finance Ltd., BPI Investment Mgt. Inc., BPI/MS Insurance Corporation, BPI Philam Life Assurance Corporation, BPI Securities Corporation and BPI Tokyo Lease and Finance Corporation.